Reference

Open your azura77 privacy choices

Your account data, wallet records and device signals are handled under this Privacy Policy before you enter the lobby.

Account data scopeDANA, OVO, GoPay, QRIS contextCookie controlsSupport contact paths
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azura77 Open your azura77 privacy choices
CONTACT ROUTES

Check privacy help routes

A privacy question should not sit unanswered while your account is active. We keep separate contact routes for data access, correction and deletion requests so your message reaches the team handling account records. You can include your registered phone number, payment method used, and last login device to help us locate the right file faster.

Team online

Live chat privacy desk

Use live chat from 10:00 to 02:00 WIB when you need help identifying which account data we keep. We may ask you to confirm your phone number before sharing account-specific details.

Email request channel

Send privacy requests to the contact email shown in your account menu. Include your username, registered mobile number and the action you want, such as access, correction or deletion where allowed by law.

Account menu path

From mobile, open Account, choose Security, then Privacy Request to submit a data question. This path helps us connect your message to login records without asking for your password.

DATA CARE

Switch on safer account habits

Privacy works better when our systems and your account habits meet in the same place. We use login checks, cookie choices and record retention rules to keep account data practical rather than…

Account details

We use your registered name, mobile number and login credentials to identify your account. If you change phones, update the account profile before making a DANA, OVO, GoPay or QRIS transaction.

Payment records

Payment references are stored to match wallet movements with your account balance. We do not need your full wallet app history; we keep the rail name, timestamp, amount status and account link.

Cookie choices

Cookies help keep your session active and remember basic browser settings. You can clear cookies in Chrome through Settings, Privacy and security, Clear browsing data, then sign in again.

Session logs

When you open Aviator, Mega Fishing or live table areas, session records may capture time, device and account ID. These logs help us answer disputes and spot account access that looks unusual.

Retention window

We keep account and wallet records only as long as needed for service, dispute handling, security checks and legal duties. After that, records may be deleted, anonymised or kept in limited form.

Change requests

You can ask us to correct account details that are inaccurate. For safety, we may request a fresh login check or wallet reference before making changes linked to withdrawals or access recovery.

Browse common privacy questions

These answers focus on how this Privacy Policy applies when you create an account, use local wallet rails, browse game categories and contact support. If your case involves law, access rules or account ownership, we may ask for extra checks before acting.

We collect the account details needed to identify you, such as username, registered phone number, login records and security checks. Payment references may be linked when you use DANA, OVO, GoPay or QRIS.

We store payment references so wallet movements can be matched to your account balance and support can check disputes. We use transaction context, timestamps and rail names, not unrelated activity inside your wallet app.

Yes, you can submit an access request through live chat or the privacy route in your account menu. We may confirm your registered phone number and recent login device before sharing account-specific data.

Cookies keep your session active, remember basic settings and help protect sign-in activity. You can clear them in your browser settings, but you may need to log in again after clearing stored data.

We may keep session logs when you open Aviator, Sic Bo or other categories. These logs usually include account ID, time, device signal and activity status so support can check account questions.

Contact live chat from 10:00 to 02:00 WIB or send an email through the account contact route. We may ask for a fresh sign-in check before changing details linked to wallet access.

You can request deletion where local law permits. Some records may need to stay for security, dispute handling or legal duties, and we will explain what can be removed or retained.

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